Help and Support

Billing Support

Billing Support

Questions about your Utility billing account? Call our billing team at 855.965.7800, or access your e-bill online.

Online Billing Portal


Technical Support Resources

Technical Support

Access feature instructions, speed tests, conference portals and more in our Support section. Our Customer Care team is available anytime 24/7 by calling 877.965.7800.

Online Support Resources

From the Blog

Utility Telecom: How We Started

August 4, 2017

At age 14, Jason Mills was a young entrepreneur. Inspired by the personal computer revolution of the 1980’s, he started his own business selling and installing business telephone systems. Mills ran Livermore Telephone Company out of his parents’ ranch and installed telephone sets, control equipment, and key service units at…

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Utility Telecom Group, LLC acquires Black Cloud Networks, Inc.

July 25, 2017

Utility Telecom Group Expands in the Central Valley Utility Telecom has recently completed its acquisition of Black Cloud Networks (BCN), a Stockton, CA based provider of VoIP business telephone systems. The acquisition of the telecommunications service provider fits into Utility Telecom’s offerings of Hosted PBX service, business internet service, and…

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